We are open Monday to Saturday
from 10am to 4.30pm.
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Don't worry if your registration card has expired you can still use our service.

Please continue reading for details on the new procedures to access our service

Should you have any questions then please email us at info@shopmobilitywatford.org Please do not leave a message on the answerphone
Keep well. We will see you soon.

​All the details around opening times, procedures and services are under regular review with a view to returning to normal operation as soon as possible.  The web site will contain the latest details on our services and operation.  Please read the following sections so you understand the changes we have had to implement..

  • We prefer you to pre-book for morning collections.
  • Toilets will be for staff use ONLY.
  • We are accepting new registrations.
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How to book
  • You must call and speak to someone or email to make a booking, NO answer phone messages or text messages.
  • We know some of you have a favorite scooter, while we will endeavor to facilitate your requirements we may have to substitute a similar scooter.
  • Bookings maybe subject to alteration / cancellation.  We will do our best to contact you about the change.
 
  • Long term loans are now available.

Collection process
  • The scooter will have been freshly wiped down before you use it.
  • Exit as usual from the middle doors.

Returns processes
  • You MUST return the equipment by 4pm to allow us time to clean it.
  • Please return via the fire exit doors and ring the bell and park in the marked bays in our chair store.
Donate through Give as you Live Donate
Shopmobility Watford is a local charity which loans manual and battery powered wheelchairs and scooters to anyone with a mobility problem, whether permanent or temporary, through accident, illness or age. It gives users greater independence to do their own shopping, visit libraries, banks etc. or for leisure.

This service is FREE for daily use in Watford Town centre from Watford Museum to Watford Town Hall including the Atria shopping centre.  Unfortunately this does not include Tesco Extra.
Download our leaflet here
We NEED Volunteers
Would you like to be a volunteer for Shopmobility Watford. Duties vary from office work to issuing scooters and wheelchairs to service users.
  • AM or PM shifts available.
  • Tea, coffee and cake available!
  • Parking is free (day of shift only).
  • Training given.
Two references required. Please ring 01923 211020 and ask for the Manager
For information on:-
  • Wheelchair accessible taxi firms.
  • Other local Shopmobility schemes.
  • Local groups
  • Disability / mobility advice organisations.
  • Suppliers of mobility equipment.
Please see our useful contacts page.
Comments from users of Shopmobility Watford:

I always look forward to using this service. The staff are always cheerful & obliging. Without this facility I would be very isolated.
Judith B.

The service provided is brilliant and gives us the chance to use the center with my father and lets him get out with our family trips making our life with him and the family better. Thank you.
Vipul S.

You are a god send to me, what a freedom, thank you.
Brenda C.